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CUSTOMER SERVICE
Your glove doesn't fit? Don't panic, we'll take care of it.
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RETURN CONDITIONS
Team available Monday to Friday from 8:30 a.m. to 7 p.m. Saturday from 10 a.m. to 5 p.m.
What is the difference between ROOKIE and ZERO?
The ZERO is our adult model: negative second-skin cut, 4mm German Contact latex, strapless system + removable strap. The ROOKIE is the junior version (sizes 4 to 6): Flat + Roll Thumb cut for a more encompassing fit, durable 3mm latex, 360° strap. Same DNA, two uses.
I'm between two sizes, which one should I take?
Still the greatest. The negative cut (ZERO) is adjusted - a glove that is too tight becomes uncomfortable after 30 minutes. On ROOKIE, the 360° strap makes up for the margin even better. And you can exchange within 14 days.
How do I know if the size is right when I have it in hand?
Fingers touching the end of the glove without being squashed (3-5 mm of clearance). Palm conforming to the hand without pulling. You should be able to close your fist without tension. On the ROOKIE, the 360° strap should close comfortably without being tight.
Does the glove stretch out with use?
Very slightly, especially in the first few matches. The latex and fabric will soften. If you're unsure, don't size down thinking it will stretch out - choose your true size, or size up.
